Frequently Asked Questions

If you do not see your question listed here please contact us!

Do I have to remain at home during house cleaning?

This is entirely up to you. Most of our clients schedule us to clean their home while they are at work or have another engagement. This allows our team the ability to thoroughly clean your home without getting in your way.

What if I am not fully satisfied with the service?

Although this is unlikely we offer our satisfaction guarantee. If you are not fully satisfied with the quality of service you received from us or if you feel that we have over looked one of our duties we will return to your home within 24 hours and rectify the matter.

Do I supply cleaning supplies?

No, we will supply all the necessary cleaning supplies this includes cleaning products, vacuums, cleaning cloths, dusters etc. However, if there is something that you specifically want us to use then just let us know and we will use that.

How much does it cost to clean my home?

Every home is as unique! We base your estimate on many factors including pets, clutter, floor types, as well as, the number of people who live there. The best way to receive a definitive answer to this question is to schedule a free estimate.

How do I pay for my cleaning?

Payment is usually made by cash or check and is paid on the scheduled day. Most of our customers simply leave the payment on their kitchen counter for us to collect. We will provide you for a receipt for all transactions.